Legal Information

Spredixmarkets Ltd. is an International Business Company incorporated in the Republic of Saint Lucia (Company No. 2026-00033), in compliance with the International Business Companies Act, Cap 12.14.

Registered Office: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia

Contact Email: support@spredixmarkets.com

Spredixmarkets operates as a provider of online trading services, offering access to Contracts for Difference (CFDs) on forex, synthetic indices, cryptocurrencies, commodities, indices, and precious metals through the MetaTrader 5 trading platform.

Our services are not available to residents of the following countries and territories:

United States of America, North Korea, South Korea, Iran, Iraq, Syria, Cuba, Sudan, Crimea region, or any other jurisdiction where the distribution or use of our services would be contrary to local law or regulation.

Spredixmarkets does not solicit, accept, or onboard clients from the jurisdictions listed above. It is the sole responsibility of each prospective client to ensure that the use of our services complies with all applicable laws and regulations in their country of residence or domicile.

Residents of restricted jurisdictions who attempt to open an account will be declined. Existing accounts found to belong to residents of restricted jurisdictions may be suspended and funds returned.

Trading Contracts for Difference (CFDs) and other derivative financial instruments involves a high degree of risk and may not be suitable for all investors. Before deciding to trade, you should carefully consider your investment objectives, level of experience, and risk appetite.

Leverage Risk

CFDs are leveraged products. Trading with leverage means that you can control a large position with a relatively small amount of capital. While leverage can amplify your profits, it can equally magnify your losses. You may lose more than your initial investment. High leverage ratios (such as 1:500 or 1:1000) significantly increase the risk of substantial and rapid losses.

Market Risk

Market prices can move rapidly and unpredictably, particularly during periods of high volatility, economic announcements, political events, or low liquidity. Such movements may result in significant losses, including losses that exceed your deposited funds.

Synthetic Indices

Synthetic indices are simulated financial instruments whose prices are generated by algorithms. They are not based on any real underlying asset, market, or economic data. While they provide continuous trading opportunities 24/7, the algorithmic nature of price generation carries unique risks including unpredictable volatility patterns.

No Guarantee of Profit

Past performance is not indicative of future results. There is no guarantee that you will earn profits or avoid losses. You should only trade with funds that you can afford to lose without affecting your standard of living. If you are uncertain about any aspect of trading, we strongly recommend seeking independent financial advice.

Technology Risk

Online trading is dependent on the functioning of computer systems, internet connectivity, and third-party infrastructure. While we take all reasonable measures to ensure system reliability, we cannot guarantee uninterrupted service. System failures, delays, or connectivity issues may affect your ability to execute trades or manage positions.

By opening an account with Spredixmarkets, you enter into a Client Agreement which governs all aspects of your relationship with us, including account opening, order execution, deposits, withdrawals, and dispute resolution.

Key terms include but are not limited to: eligibility requirements (minimum age 18), KYC verification obligations, acceptable use policies, intellectual property rights, limitation of liability, force majeure provisions, and governing law (Saint Lucia jurisdiction).

The full Client Agreement is provided to all clients during the account opening process and is available upon request by contacting support@spredixmarkets.com.

Spredixmarkets is committed to the highest standards of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) compliance. We implement robust Know Your Customer (KYC) procedures to verify the identity of all clients.

Required documents include:

• A valid government-issued photo identification (passport, national ID, or driver's license)
• A proof of address document dated within the last 3 months (utility bill, bank statement, or government correspondence)
• Additional documents may be requested based on risk assessment

We reserve the right to refuse service, freeze accounts, or report suspicious activity to relevant authorities in accordance with applicable AML/CTF legislation. All client data collected during KYC is processed and stored in compliance with our Privacy Policy.

If you are dissatisfied with any aspect of our services, you may submit a formal complaint to our Compliance Department at support@spredixmarkets.com.

We will acknowledge your complaint within 2 business days and aim to provide a resolution within 15 business days. If the matter requires further investigation, we will keep you informed of the progress. If you remain dissatisfied with our resolution, you may escalate the complaint to the relevant regulatory authority in Saint Lucia.